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Frequently Asked Questions

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How do I find the right mentor for me?

When creating your profile, be sure to include detailed information about your goals, skills, and preferences. Our free 15-minute discovery call allows us to understand your mentorship objectives better and use this information to recommend suitable mentors. You can also manually browse through profiles to find potential matches. We encourage open communication between mentors and mentees during initial discussions to ensure alignment of expectations and goals.

Who should join EcoMastery Hub as a mentee?

Anyone aiming to accelerate their career growth and explore their career interests would benefit from speaking with our mentors. You may be:

  • A young professional looking to establish your career or pivot into new areas

  • A new manager facing challenges in managing your team's performance

  • A job seeker needing help with interview preparation

Is the information shared during mentoring sessions kept confidential?

Yes, the mentoring session is intended to be a safe space for open communication between mentors and mentees. All information shared during each session is kept confidential. We strictly adhere to the privacy policies outlined in our Privacy Agreement, and both mentors and mentees are required to follow our Terms of Service and Code of Conduct.


If you have any specific concerns, please feel free to reach out to us. Your trust in our platform is important to us.

How do I reschedule a session if the timing no longer works for me?

You can reschedule your session for free up to 24 hours before the scheduled time. After that, a S$20 admin fee will be charged for rescheduling. Your time is valuable, and so is your mentor's!

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